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Claims

Browse our articles about claims

Renters Insurance: What an HO-4 Policy Actually Covers

Your landlord insures the building, not your belongings or your liability. Here is what a renters policy covers, including away from home.

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Rideshare and Delivery Driving: The Personal Policy Gap

Personal auto policies commonly exclude business use. Here is where platform coverage starts and stops, and which period leaves drivers most exposed.

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Scheduling Valuables: Floaters for Jewelry, Art and More

Standard policies cap certain categories far below your overall limit. Scheduling raises the limit and, more usefully, broadens what counts as a loss.

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Short-Term Rentals and Your Home Insurance Policy

Renting your home to paying guests is generally a business use. Here is how the exclusion works, what endorsements exist, and why platform coverage is not enough.

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Vacant and Unoccupied Homes: Where Coverage Stops

Most home policies limit or suspend coverage once a property has been empty for a set period. Here is how vacancy clauses work and how to keep coverage.

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Safety Technology, Repair Costs and Your Auto Rate

Driver assistance systems reduce how often crashes happen while raising what each one costs to repair. Here is how that tension shows up in your policy.

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Water Damage: What a Home Policy Covers and What It Excludes

Whether water damage is covered usually turns on one question: was it sudden and accidental, or gradual? Here is where each common scenario falls.

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What to Do After a Car Accident: The Claim Step by Step

What to do at the scene, how an auto claim actually proceeds, and the decisions that affect how quickly your car gets repaired and who pays.

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When Your Car Is Totaled: Total Loss Settlements Explained

How insurers decide a vehicle is a total loss, how actual cash value gets determined, what salvage and gap mean, and how to challenge a valuation.

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Wildfire Risk, Defensible Space and State FAIR Plans

Fire is covered by a standard home policy. The harder questions are availability and rating, what mitigation actually changes, and what a FAIR plan is.

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Will Filing a Claim Raise My Insurance Rate?

Sometimes, and it depends on more than whether you were at fault. Here is what actually drives the answer on both auto and home policies.

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Actual Cash Value vs Replacement Cost: What Gets Paid

How depreciation changes a claim payment, why replacement cost claims often arrive as two checks, and where roofs are treated differently.

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Flood Insurance and the NFIP: What Home Policies Exclude

Flood is excluded from standard homeowners policies. Here is how separate flood coverage works, what the NFIP caps, and the waiting period that catches people out.

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How Car Insurance Deductibles Work and When They Apply

What a deductible is, which coverages carry one, how it comes out of a claim payment, and what to weigh when choosing an amount.

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Hurricane, Wind and Hail Deductibles: How They Work

Why storm damage can carry a separate percentage deductible, what event triggers it, and how to find yours on the declarations page.

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This content is for general informational purposes only and is not insurance, legal, or financial advice. Coverage, exclusions, eligibility, and pricing vary by insurer, by policy, and by state, and only the policy documents control what is covered. Always confirm the details of any coverage with a licensed insurance agent or the issuing carrier before you buy.